Complaints
    • Email:support@via.com
    Group Desk
    • Phone:080-4143 1000
    • Press 3 on IVR menu for Group Desk (working hrs 09:00am to 08:00pm Mon-Sat)
    • Email:groupdesk@via.com
    Accounts Queries
    • Accounts - 080 41431000 IVR - 9
    • Email:accounts@via.com
    • Fax (Accounts) : 080 40433044
    • Mail Challan at updates@via.com (Deposit will be updated in 30-45 min)
    Flight Queries
    • Phone:080-41431000
    • Phone:080-67620000
    • Domestic : IVR press 1 (working hrs all days 24/7)
    • Email: Support@via.com
    • Internationl : IVR 2 (working hrs 08am to 09pm all days)
    • Email :international@via.com
    Agencies/Franchisee Queries
    • Phone:080-4143 1000 : On IVR press 8 (working hrs 09:00am to 06:00 pm Mon-Sat)
    • Email:franchise.support@via.com
    Money Transfer,Top up & Others
    • Phone:080-4143 1000 :IVR press 7 (working hrs 08am to 11pm on all days)
    • Email:moneytransfer@via.com
    Railway Queries
    • Phone:080-4143 1000 :IVR press 4 (working hrs 08am to 10pm from Mon-Sat
      08am to 08pm on Sun)
    • Email:railwaycell@via.com
    Hotel / Holidays Queries
    • Phone : 080-4143 1000 :IVR press 5 (working hrs 09am to 09pm Mon-Sat )
    • Email Hotels : hotels@via.com
    • Email Holidays : holidays@via.com
    Buses & Cars
    • Phone:08041431000 : IVR press 6 (working hrs 08:00 to 00:05 )
    • Email : buses@via.com
    • Email : cars@via.com
    Dear Customers Our call center help lines and email support will not be functional between 12:00 am to 3:00 am on 3rd Oct 2015,Kindly request you to contact the airlines directly for any emergency cancellation or Re issuance.
    Contact Us

    We greatly appreciate members' feedback and strive to improve wherever possible. Please contact us using the details below.

    Enquiry Type  Feedback    Suggestion     Complaint    Enquiry    Misbehaviour
    Email
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    24x7 Call Support

    Alternatively, you can also contact us anytime on 080-41431000 or 080-67620000.

    Registered and Corporate office:

    Delhi Office

    EBIX Travels Private Limited (formerly known as FlightRaja Travels Private Limited)

    RAHEJA TOWERS,
    # 26/27, 8th Floor,
    MG Road
    Bangalore-560001, Karnataka
    India CIN:U63040KA2007PTC041672
    Tel: + 80 4043 3000
    Fax:+ 80-40433045
    email: care@via.com
    W-2/14,
    1st floor,
    West Patel Nagar,
    Near Patel Nagar Metro Station,
    New Delhi
    110 008
    Tel No. : + 91 11 455 66666

    Overseas Offices

    Philippines

    Unit 405-407, 4F Five E-com Center Building,
    Blk. 18, Pacific Drive, Mall of Asia Complex,
    1300 Pasay City,
    Manila, Philippines.
    Telephone: +632 990 0999
    Email: sales.ph@via.com

    Singapore

    Telephone: +65 31 585 737
    Email: sg.support@via.com

    Indonesia

    PT.Adya Tours (VIA | Indonesia)
    Pakarti Centre, 6th floor
    Jl. Tanah Abang III No. 23-25-27
    Petojo Selatan, Gambir
    Jakarta Pusat, Indonesia - 10160
    Telephone: (021) 29 800 800
    Fax:+62 21 38901949
    Email: cs@via.com

    UAE

    EBIX Travels Private Limited (formerly known as FlightRaja Travels Private Limited) Middle East FZ-LLC
    DICBuilding 16 P.O Box 85284,
    Dubai, UAE.
    Telephone: +971 444 27917
    Fax:+971 44458529
    Email: support.ae@via.com

    Thailand

    Telepon: +65 31 585 737
    Email: th@via.com

    Oman

    EBIX Travels Private Limited (formerly known as FlightRaja Travels Private Limited) Middle East FZ-LLC
    DIC Building 16 P.O Box 85284,
    Dubai, UAE.
    Telephone: +971 444 27917
    Fax:+971 44458529
    Email: support.om@via.com

    Hong Kong

    Email: hk@via.com

    Saudi Arabia

    Telephone: +971 444 27917
    Email: support.sa@via.com


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