Your Travel Partner
VIA was incorporated in February 2007 in Bangalore, India. The Company is one of the fast growing & profitable travel company in Asia's online space driven by technology, better buying due to demand aggregation & forward cash flows. The Company is a leading distributor of transportation ticketing, accommodation reservation, packaged tours, corporate travel management, travel ancillaries, retail and financial services.
VIA offers a comprehensive suite of travel & retail products and growing set of financial services products, provided by 10,000+ suppliers on the platform. The company offers its services through a robust, highly scalable cloud based technology platform consisting of mobile apps, websites, corporate platform, and a centralized, toll-free, 24-hour customer service center.
VIA's Corporate Travel Management Business unit helps corporate clients effectively manage their travel needs and significantly reduce travel expenses. VIA expanded its footprints to Philippines, Indonesia, Singapore and UAE. Today, Via's network include over 100,000 active travel partners across 2,600 towns and cities & over 13,000 pin codes across Asia and over 7000+ signed SMEs.
We make selling very easy.
We started with the premise of selling travel, not necessarily under our brand, but to everyone through our partners, world class travel products and services in every neighborhood and deliver great customer service. We serve over 2 million customers that walk into our outlets everyday, that you can practically find in your neighborhood. We are the 'Via' Inside Of the Travel World.
Unbelievable customer service.
NO customer calls when all is well. We believe customer service starts with listening to the customer, owning what is wrong and then going out of your way to fix it. That's it, it does not mean, large call centers flooded with hundreds of souls or jazzy 1-800 numbers. Just a simple email or SMS will do. We will call you back. We fundamentally believe most problems can be eliminated by design and the rest by listening.
We hate to be a "me too":
We have always prided ourselves in attempting and solving problems which makes the life of consumers and partners simple, and when we say simple means, in a few minutes, you can get the best price and quality in your neighbourhood. What we have achieved today is that we have made quality travel accessible to a common man, in each and every corner of India through partners, bringing the bus industry online, building the first known reservation systems for bus operators to enable bus bookings in early 2007, be the first ones to build a automatic ticket booking kiosk or through the mobile, or now launching a totally different way of booking travel. You can book flight tickets and hotel rooms at the price you want. We are giving the power to our customers to tell the price and we will find the best deal suited for your budget. Our vision and dream of creating simplicity has lead to many successful incubations, new ideas puts us in a league far ahead from our competitors. We are disruptive in our approach to destroy the existing practices or create efficiency in them, and come up with new ones which gives our customers great quality and savings in a few seconds always.
How it started?
In a garage in 2006.
Today we are proud of where we are !!!
Via started in a small garage on 9th A Main Road, 2nd Block Jayanagar, Bangalore in early 2006 when we were solving the problem of how to make travel easier for the consumer. We saw a very fragmented travel market in India, primarily driven by cash, which was lacking quality products and services. The idea of selling travel FMCG style was born there. Today we are the largest thing, of its kind on the Ground. We feel proud to have made it with the help of the whole team.
We just kept one focus, that was how can a Via partner sell more efficiently to his customer and what sales tools can we give him to service his customer better. That one focus and feedback from all our partners let us to create a powerful platform where the word of mouth itself got more and more travel agents join us and do business with us.
Our People
Our most valuable asset is our
650+ team.
We believe that the only way to succeed is to be the best and aim for being the best. We cultivate a culture where our people are groomed to be leaders in their work areas and create future leaders..
In a service business, we know that without dedicated, talented and thoughtful people, we cannot be the firm we aspire to be. Our principal assets are our people, capital and reputation. We are committed to maintaining a culture of diversity, integrity and strong business principles.
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Via's Board of Directors
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